UI/UX · Product design
DESERV
Full UX case study
Because accessibility is a right. An app that lets people with mobility disabilities in India find and filter places by real accessibility features.
Original evidence
Proof of work
Context
People with mobility disabilities in India lack a reliable way to know whether a place actually has ramps, automated doors, accessible restrooms, or reserved parking; official “accessible” labels are inconsistent and rarely updated.
What I did
Ran the full UX process: secondary research (the RPWD Act and competitor analysis of Google Maps, AccessNow, Access Earth), a 51-person survey, four user personas, empathy and affinity maps, card sorting, information architecture, paper wireframes, A/B testing, and low to high-fidelity mockups.